Storage unit insurance without the runaround. Tenant Protection covers the belongings in your unit against burglary, fire, water damage & more, without touching your homeowner's or renter's policy.
Coverage from $12/month · Add it in your online account anytime
Relying on your homeowner's policy to cover a storage unit can backfire:
Be sure to use a disc or cylinder lock to avoid the $200 deductible. They're harder to cut than standard padlocks anyway, so it's a win either way. Ask us if you're not sure which lock you have.
Tenant Protection at Southbury Self Storage runs between $12 & $42 per month depending on how much coverage you want:
Add Tenant Protection when renting a unit or add it to an existing rental anytime through your online account. Pick a tier that roughly matches the replacement value of what you're storing, & if you're not sure, give us a call & we'll talk it through.
That's the full list of covered perils for belongings stored in your unit. Note that flood damage is excluded, which is standard for storage unit insurance coverage across the industry.
Sometimes, partially. Many renters & homeowners policies extend some off-premises coverage to items in a storage unit, but it's usually a fraction of your total coverage & it comes with real tradeoffs.
Coverage varies by policy. Off-premises coverage is often capped at a percentage of your total, & some policies don't cover stored items at all. You'd need to check your specific policy documents.
Claims can cost you later. Filing a claim on your home policy for storage unit damage can raise your premiums, & in some cases your policy could be canceled.
Your home deductible applies. Home policy deductibles are often much higher than the value of a storage claim.
Purpose-built for your unit. Coverage tiers from $2,000 to $15,000 sized to what you're actually storing, starting at $12/month.
Keeps your home policy out of it. A claim on your stored belongings never touches your homeowner's or renter's insurance record.
A $200 deductible you can avoid entirely just by using a disc or cylinder lock on your unit.
Every insurance policy is different, so review yours or ask your agent what off-premises coverage you carry. For most folks storing with us, Tenant Protection is the simpler & safer route.
Tenant Protection is the safety net. The facility itself is the first line of defense, which is why claims here are rare in the first place:
Call or text us at 203-264-8272 as soon as you notice damage or a break-in.
Take photos of any damage to your items & the storage unit. Please take photos of the source of damage if possible. DO NOT throw anything away until you speak with a claims specialist.
Click here to file your claim. For assistance, please call 833-682-8879.
For claims involving crime, have a police officer visit the unit & file a police report.
No. Unlike a lot of storage companies, we don't require insurance or bundle a mandatory coverage fee into your rent. Tenant Protection is an optional add-on that we strongly recommend, starting at $12/month.
At Southbury Self Storage, Tenant Protection runs from $12/month for $2,000 of coverage up to $42/month for $15,000. Pick the tier that matches the replacement value of what you're storing.
It depends on your policy. Some extend limited off-premises coverage to stored items, but filing a claim can raise your premiums or even get your policy canceled. Check your policy documents or ask your agent, then compare against Tenant Protection.
Burglary & vandalism, wind, lightning, hail, water damage (excluding flood), fire, smoke, explosion, vermin up to $500, sinkhole & building collapse.
$200, & you can avoid it entirely by using a disc or cylinder lock on your unit. If you're using the free lock we provided, ask us which type it is.
Add it when renting a unit online, or add it to an existing rental anytime through your online account. Call or text 203-264-8272 if you'd like a hand.
Add Tenant Protection at checkout when you rent, or through your online account anytime.
